Privacy Policy
Last updated: January 15, 2026
At Capitalnoria, S.A. de C.V. (hereinafter "Capitalnoria"), located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, we are committed to protecting the privacy of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal data we collect
To provide our financial consulting services, we collect the following personal data: • Full name • Email address • Contact phone number (when voluntarily provided) • Information about your general financial situation that you share with us during the consultation We do not collect sensitive personal data such as banking information, credit card numbers, passwords, or biometric data.
2. Purposes of data processing
Your personal data will be used for the following necessary purposes: • To attend to your financial consulting request and contact you to schedule your personalized assessment • To provide you with information about government support programs and financial education relevant to your profile • To follow up on your case and measure the quality of our service As secondary purposes, which are not necessary for the service but allow us to improve your experience: • To send you informational communications about financial education and new support programs (maximum once per week) • To compile internal statistics and service improvement analysis in an aggregated and anonymous manner
3. Data transfers
Capitalnoria does not sell, trade, or transfer your personal data to third parties outside the cases expressly permitted by the LFPDPPP. We may share your information exclusively in the following cases: • When required by competent authorities through a duly founded and motivated request • With technology service providers operating under strict confidentiality agreements who only process data according to our instructions (such as our email service provider) Under no circumstances will your data be transferred to financial entities, banking institutions, or marketing companies without your prior and express consent.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, send your request to privacidad@capitalnoria.com including: • Your full name and a means to contact you • A clear description of the right you wish to exercise • Any document that facilitates the location of your data We will respond to your request within a maximum of 20 business days in accordance with the law.
5. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. For more information, please consult our Cookie Policy.
6. Changes to this privacy policy
Capitalnoria reserves the right to update this privacy policy at any time. Any modifications will be published on this same page with the corresponding last update date. We recommend reviewing this notice periodically.
7. Contact
For any questions or clarifications about this privacy policy, you can contact us at: • Email: privacidad@capitalnoria.com • Address: Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX • Phone: +52 (55) 4170-8923